No violations from my side. They will tell you to deal with pay pal and that is bad enough. The level of scams I get is increasing everyday, said Koester, in a tweet warning others of the scam. I purchased 2 seperate orders for Modere Supplements. 4. Definitely the best one on the market. Seller didi not respond. This scares me cause im worried i will lose my money. Even though you know the box was empty when you opened it, the buyer doesnt know that for sure and from their perspective it sounds suspicious that you didnt contact UPS within the time frame. Kelli Hinton lost $15,000 after a scamster posed as a Chase fraud investigator and emptied her account. Take note that not all disputes in online selling can be resolved with refunds. In this situation, a scammer will likely keep your money and give you nothing in return. They may be scammers who assert they received a damaged item. However, my dad bought one thing, a thousand dollar bike on Ebay from someone with zero feedback. They may scam you by not showing up at the agreed meeting place, or worse, they have other intentions by requesting to receive the order from you personally. Moral of the story? 10 Common Cash App Scams You Need to Know About in 2022 People like knowing the overall condition of items they are about to order, no matter how minor the detail is. Rafael was very helpful with my request. Otherwise, you are running the risk of the buyer complaining the color or other aspects of the item are not similar to how you displayed and described it. Pretty much it's hit or miss, and if you miss you take a financial lossRevision October 2022: fair enough, I did receive a refund. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Copyright 2023 Newsday. Notice that if you open a case for items not received, you will lose the case immediately when the seller provides tracking number. From breaking news to special features and documentaries, the NewsdayTV team is covering the issues that matter to you. It never updated and he never shipped. "There is no such thing as a guaranteed return on investment. 4. Absolutely horrible. Not all online retailers and resellers have the time in the world to be checking their Mercari accounts all the time. I contacted Paypal and asked them to also give me a chance as the buyer to provide my support documents. Also, having carefully crafted listings show your professionalism as a seller someone who won't leave a loophole behind and is always on top of things. And few are ever caught. I asked my family and the family said that they did not see the goods. Florida Moving Company Scams and Thefts Are on the Rise WebIn the rare case something does go wrong, your order may be covered by Purchase Protection. Speak with a person directly on the phone or via video chat. Failed to authenticate five original Chanel items. It works with Poshmark, too! I am very grateful and trustful to all who took care of me ! You can save some money on eBay for a few items but you will lose a lot moretime and money if just one of them is a fraud. Im a ebay seller so I KNOW Them very well. Scam Been in contact with 5 different agents and none of them respond. Theres no way to prove it was empty, and they know that! 2. I saw the tracking number showing that the goods were only one pound, but I bought a refrigerator that weighed more than a pound. Could improve communication speed. The personal experience that made this statement even greater was with the Grailed Customer Service, specifically the homie Jordan over there! This is the time when you start releasing high-end pieces. Here are some of the usual types of rackets present in online selling. Dont think so. In the rare case where something does go wrong, all transactions conducted through Grailed are fully protected. Please note that any issues must be reported to Grailed within 180 days from the date of sale in order to remain eligible for protection. Guest Checkout purchases through PayPal are not eligible for purchase protection. Here are the details that must be included in the report: Description of the item received Name of the officer filing the report Officers badge number Station location (city and state) Station phone number. This is also useful for checking if everything is accounted for to avoid scams. It was 6 speakers and came with the boxes wrapped in clear plastic on the pallet. Disclose even the minutest flaws. The price could be a little more expensive but they have much better customer service. Customer left a inaccurate bad review thats why i emailed grailed team to help me fix it and michael helped me fix the problem really fast, Information provided by various external sources. 5. My ( alike thousands of others) work endless hours listing, shipping, taking pictures, paying taxes. I can promise you they wont steal another dime from me, but they might hurt my credit rating for the next 8 years. Setauket woman scammed out of $650G by phony FBI agent, DA A scammer would think twice about messing up with a seller with carefully crafted listings because they would be hard-pressed for hard evidence that you shipped a misrepresented item. Very glad to hear you got your money back. there are quite a good number of online sellers scam buyers for quick money. Why did you leave it there for 10 days without opening it? Amazon support is very helpful, I believe you will receive a refund for the purchase. I been ripped off twice. If you are searching for scams against online buyers on Google, you will see results related to eBay dominate the search results. After all, Mercari won't be able to make a cut from a purchase that didn't happen on their grounds. whats good for the Goose is good for the Ganda! Facebook users are getting a $725 million lawsuit settlement, and the social platform has been sending messages letting them know. Uploading clear photos is essential to avoid scammers claiming the items they received have defectsno matter how minor they are (e.g., scratches). Now, there's no doubt, Mercari is indeed a legit reseller platform. My whole account got suspended and I am not able to use it anymore and Ebay took the side of a fraudulent seller (fernmar7517). Grailed's Support team was very understanding after reviewing all detail and gave me a partial refund.Thanks Grailed! And theres nothing you can do., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Check out what 2,167 people have written so far, and share your own experience. Avoid buying expensive items on eBay and if you have to buy something, make sure the seller has more than 10,000 feedback and the rating should be close to 100%. Worried that I wouldn't be able to get my money back due to it being some time, I reached out and Rafael quelled my worries and advised me that the money would be refunded back. (I have never received an empty box before!) After the UPS staff told me that the tracking number was correct, but the destination of the goods was not the address I provided, but UPS could not tell me more details. Ive tried to report on them, but no success. Send this to the buyer afterward before shipping. I received an empty iPhone box from a seller in the UK and currently I am struggling getting my money back. The seller (potential scammer) walked away scott-free and somehow Im the antagonist. Next, the guy (presumably your employee) who received the item. What a shame that both eBay and Paypal couldnt protect their users. Mercari collects photos of the item for return from the buyers, too, so they will compare the pieces of evidence from both parties in investigating. This tends to happen with high-value purchases like jewelry or designer handbag. scams And yet, you single out one person the shipper. The whole thing looked open shut from my side. Been in contact with 5 different agents and none of them respond. ), however, they insisted that it's the eBay GSP that has stolen the item. Also, perhaps other people in your organization who had access to the package, while it was in storage for over two weeks. I noticed but didnt pay to much mind that the senders address from the seller was not from Arizona as this is where purse was shipping from. And Hinton is hardly alone. Honestly I loved shopping on eBay because everything is cheaper than other online retailers like Amazon, Walmart or Target. Sellers must be cautious in discussing with a buyer who wants their money back. They told me to wait to.see if the seller resolves it. I contacted the seller named as9342 immediately and as I expected, he wouldnt take any responsibility. pic.twitter.com/FRZTd2ZgmA. Text message-based scams can appear to come from a familiar company or person, but experts say these red flags will help you spot them. (Look up the companys webpage instead. The Buyer Protection here is fair and support is helpful. The phrase in question is "guaranteed return.". Seller denies shipping empty box. A few days of leaving it there unopened is understandable, but 10 days? Assume unexpected contacts are scams, until proven otherwise. Unfortunately, sellers sending an empty box and buyers claiming that they received an empty box are both scams on eBay and Amazon that have become more popular in recent years. They gave me all my money back except a shipping fee for something they never shipped to begin with. Mine is a case of terrible packaging and the USPS. If user reporting me as a scammer then i still can accept it. So I bought something on Grailed and the seller sent me the shoes without the box, and without asking me either. Reports from the Better Business Bureaus Scam Tracker website, showed that numerous other Chase customers reported being tricked by the same scam around the beginning of the year. Now I have deducted $120 from my PayPal credit and asked me to pay interest.