These tools equip SmileGuides and lab technicians in performing their work and managing your case file. There are three key reasons to take advantage of SmileDirectClubs Nighttime Clear Aligners: Convenience: Customers can get the smile theyll love while only wearing aligners for 10 hours per night; Affordability:Nighttime Clear Aligners cost 50% less than braces.6You can get a smile you love for a flat fee. In addition, you and your customer cantrack the status of the return shipment online. This is not currently available in the UK. That's why we'll refund the cost of your 49 impression kit if your treating registered Irish dentist determines our clear aligner treatment isn't suitable for you. If, within the first 30 days of your treatment plan, youre dissatisfied for any reason, contact us to return your aligners. For your customers convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. respond to each virtual check-in by sending an email with the requested photos. We reserve the right to limit or refuse certain returns if we determine product tampering, fraud or policy abuse has occurred. This website uses cookies to improve your experience while you navigate through the website. One of our state-licensed dental professionals uses the impressions of your mouth or the 3D image from your SmileShop visit to see exactly whats going on. Do you have before and after photos of patients who have used the SmileDirectClub clear aligners? Within about 72 hours of receiving your impressions or image, we'll send you a preview of your treatment plan showing how your teeth will transform. Your new treatmentplan will be reviewed approved and prescribed by a registered dentist or orthodontist. But opting out of some of these cookies may have an effect on your browsing experience. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. You can purchase an impression kit for 39 here. This category only includes cookies that ensures basic functionalities and security features of the website. At the end of treatment, you'll want to purchase retainers to preserve your new smile. Since you have your entire treatments aligners, you dont need to worry if you move or travel in the midst of your plan. We recommend replacing your retainers every six months to keep them fresh. All you'll need is your receipt. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. How do I know if Im eligible for the Lifetime Smile Guarantee? Start the fedex.com home page and go to the Create a Shipment page found on the Shipping drop-down menu. Learn how to offer QR code returns to simplify your customers experience. Where can I buy an impression kit or a new smile kit? Provide great customer service while improving your return process. Just use the unused strip to seal the package, then send your return. New comments cannot be posted and votes cannot be cast. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. How to select the right electric toothbrush subscription for you, Best electric toothbrushes and one you should totally avoid, 7 of the best places to buy glasses and frames online. When customers ring FedEx if they dont have an account, number advise them to press 0. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. Offer ends 11:59 pm ET, 05/19/2022. Confident Smile Guarantee Return Policy Smile Guarantee Impression Kit At SmileDirectClub, we're all about making people smile. Always cleancasethoroughly after each use. A shipping label and customer receipt will be printed on-site. You can pack your own return or get professional packing assistance at a location that offers in-person service. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. No. We make one pickup attempt as part of this service. Can I reopen it? If this happens, youre in good hands. Yes, SmileDirectClub absolutely works. 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In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments. For more information, visit Data Security Page, FedEx Office or other participating FedEx location, FedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenter, FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. Log in to your account on our website or call us at 0800 031 8113 to update your shipping address, email, phone number, or credit card on file. Valid one per customer. As long as you replace your SmileDirectClub retainers every 6 months and wear them as prescribed, you'll qualify for a free aligner touch-up each year if you ever need one. During treatment, our dental experts are with you every step of the way, using regular virtual Smile Check-ins to track your progress. SmileDirectClubs custom-made, BPA-free clear aligners will safely straighten your teeth with at least 10 hours of continuous wear each night. We recommend using one of the following browsers for an optimal website experience. No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Will my teeth move more slowly because I am only wearing aligners at night? We get it. Preserve the smile you love with a set of retainers. They will evaluate your treatment plan to determine if an update to your treatment plan and, possibly, additional aligners are necessary. This product does not protect users or others against bacteria, viruses, germs, or other disease organisms. You recently completed your 3D image at a SmileShop, or you mailed back your impression kit to us. In addition, you and your customer cantrack the status of the return shipment online. *Half the cost of braces claim based on Single Pay vs. avg. Additional service options available include. Clear Aligners & Teeth Straightening Kits | SmileDirectClub Official SmileDirectClub Site - Discover reliable and affordable aligners to make at home teeth straightening easier than ever for 60% less than braces! What are the SmileGuide's qualifications? Once impressions are complete and ready to be shipped back, customers can choose one of the following two free options. How do I know if Im right for SmileDirectClub clear aligners? Compared to a professional in-office dentist treatment. Shopping online is convenient, but sometimes the online return process can be confusing. We'll refund the price of the replacement impression kit at the time of aligner purchase. After treatment: Remove the detachable Android and iPhone cables from the LED light to avoid damaging them. We have several before and after photos and video testimonials on our Results page. Our SmileGuides are GDC registered dental professionals. Include them in a regular scheduled pickup. To speak to FedEx directly to arrange or discuss a pickup please call: Available for FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M. and FedEx 2Daydelivery throughout the U.S. Saturday delivery is also available. It should have come with a fedex reference number. How do I change my email or mailing address on file? During your visit, a SmileGuide will take a 3D image of your current smile, which will be used to create a treatment plan that will be reviewed and approved by a registered UK dentist. This payment service is only available in the U.S. Terms and conditions apply. SmileDirectClub - Australia Reviews 689 Great 4.0 VERIFIED COMPANY smiledirectclub.com.au Visit this website Write a review 86% 2-star 1% 1-star 8% Filter Sort: Most relevant DL Deb LM 2 reviews AU 21 Mar 2023 Absolutely terrible customer service I started my treatment in 2019 and it was at best ok. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Follow these tips for how to return online orders. The registered dentist or orthodontist assigned to your case will decide what the safest and best treatment option is for you. Youll pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739financed at 9.9% APR following a soft credit check**). What do I do? Your smile is protected for life. While were actively working to update our platform to allow a single user account to manage multiple customers, for now you will need to purchase each kit under a different email address to ensure proper prescription and monitoring of treatment. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. 'Succession' Season 4, episode 6: What the hell is Living+? 450% less than braces or traditional clear aligners claim based on Single Pay vs. avg. We have updated our list of supported web browsers. Our at-home aligner kits provide a convenient option for reliable and affordable treatment. Average results after 1 week when used as directed. 5Half the cost of our competitors claim based on Single Pay vs. avg. While the average time of treatment may be longer than the average 22-hour a day aligner therapy, this discreet and flexible alternative will safely achieve desired results. Our SmileGuides are able to answer any questions you have about our service, our process, our technology, and most questions about straightening your smile using clear aligners. If our doctors determine that our clear aligners aren't the right fit for you, we'll be happy to refund your impression kit. Compared to a standard round filament brush. Enhance the power of your bright on premium teeth whitening with the same type of LED light technology used by dentists. And when we say SmileDirectClub works, were so certain about it that we support your smile for life.1Were fully committed to helping you get and keep a smile you love. Yes. All you need to get started is to apply. Subsequent replacement aligners may be subject to a 70 surcharge depending on the circumstances. Take impressions of your teeth at home to see if you're a candidate for clear aligners. Awesome products and offers, sent to your inbox daily. ALL DANGEROUS GOODS AND HAZARDOUS MATERIALS, FedEx Express, FedEx Ground & FedEx SameDay City. Take them out for eating and drinking. Saturday is a normal pickup date for customer returns. No charges are assessed until the label is used. How long do I need to wait after having my wisdom teeth removed before I can start with SmileDirectClub? diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Or, if you begin treatment but are unhappy within the first 30 days, we'll refund your cost 100%. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. How do I preserve my new smile after treatment? Simply ship your remaining aligners back to SmileDirectClub. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Maximum results when used as directed. If our lab receives distorted impressions that prevent them from creating an accurate 3D model for our registered UK dentist or orthodontist to assess your eligibility for treatment, we will contact you to send another impression kit.