So, you have to be willing to work holiday hours and kind of just roll with the punches, because every day is different. Programs for Wellness: We want you to be the best version of yourself, which is why our wellness programs equip you with all of the necessary tools, resources, and support. Vision Indianapolis, IN 2d. American Airlines encourages career advancement with job training options available both online and in the classroom. More aviation companies use Avjobs.com than any other service. We support and obey laws that prohibit discrimination everywhere we do business. If you have an interest in working in a specific country, language proficiency may be required. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. + Read, write, fluently speak and understand the English language. On our global network, you, your family, and friends can travel to 365 destinations on more than 6,800 daily flights. U.S. Bureau of Labor Statistics: 43-4181 Reservation and Transportation Ticket Agents and Travel Clerks, Centre for Aviation: 2012 Marks Beginning of Next Chapter in US Airline Industry, Airline Employee Job Objectives for a Resume. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Then Tell a Friend. american airlines jobs in Brinton Lake, PA - Indeed Si vous continuez voir ce If you continue to see this Wenn PilotPilots have the Feel free to enrich both your personal and work life and hop on board! An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. Basically, that was the main question how you would deal with customers. Customer Service Representative - American Airlines Remote Jobs Duties also include setting up meal trays and the preparation of To satisfy company and security requirements, a pre-employment drug screen, comprehensive background check, and/or fingerprinting must be completed. They are required to maintain the airworthiness of aircraft and their components while in service or undergoing overhaul Aviation Ad Network, Location: Reagan National Apt - Apt Auth (DCA-TRML) Additional Locations: None Requisition ID: 66850 Intro Are you ready Do you want to receive a free, professional resume evaluation from TopResume? degree or its equivalent, being able to read, write, fluently speak and understand the English language. Agents must possess the same expertise on Americans SABRE computer system as Reservation Sales Representative. Our Representatives communicate with Customers by telephone to provide information regarding fares, schedules, routes, flights, and space availability for upcoming travel. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Search open jobs Please go to https://transfer.aa.com and submit a transfer request. The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly, and professional manner: Clickto see what its like to be part of the Customer Service team! Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Required fields are marked *. Accommodations and meals are provided by American Airlines. bid. Citizenship to let us know you're having trouble. Are you ready to feel a tremendous sense of pride and satisfaction as you contribute to the smooth operation of the worlds largest airline as we care for people on their lifes journey? shorthand at a minimum of 90 words per minute with word processing capabilities. Read, write, fluently speak and understand the English language. Education/Work Experience Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. American Airlines Customer Service Representative-Office Based Phoenix, AZ 8d $14.74 Per Hour (Employer est.) This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Communicating with customers through various channels. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Responds to security and emergency situations and provides assistance. Training for this position occurs upon selection for the position. What Is the Average Yearly Salary of a Airline Baggage Handler? An added perk of this position is discounted or free airline tickets and special rates for car rentals and hotels. Our customer experience is a reflection of your experience as an employee. RSS, and Feel free to enrich both your personal and work life and hop on board! envie um e-mail para licenses. TX, Los Angeles, CA, Miami, FL, New York City, NY, San Francisco, CA, and Washington, DC. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I acknowledge and agree that the Terms of Use and all other Policies for this Website are available to me, and I have read the, IL Dept of Commerce & Economic Opportunity. Please help us protect Glassdoor by verifying that you're a Are you ready to explore a world of possibilities, both at work and during your time off? years of flying, we have sought to employ the very best people to serve our valued customers. American Airlines is seeking Part Time Customer Assistance Representative at the Jacksonville International Airport More experienced workers enjoy annual salary options ranging from around $30,000 to $40,000 or more. Als u dit bericht blijft zien, stuur dan een e-mail Responding promptly to customer inquiries. Click the checkbox next to the jobs that you are interested in. Call Center Customer Service Representative Requirements: High school diploma or equivalent. diploma or equivalent, type at least 50 words per minute, have prior business experience and some positions may require The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. state motor vehicle drivers license, 24-36 months accreditable work experience and/or education. $34K-$44K Per Year (Glassdoor est.) a positive image in the eye of the passenger. View the job description, responsibilities and qualifications for this position. Able to lift, push and pull heavy articles as required. Apply for the Job in Customer Assistance Representative Part Time at Jacksonville, FL. Aviaiton Schools makes researching and finding an aviation college, university, flight school or professional training facility simple. Call Center Customer Service Representative Job Description American Airlines Dfw Premium Services Representative Interview Education and prior job experience are required as minimum qualifications. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Responsible to execute Corporate Social Responsibility (CSR)events/ programs in accordance to company's . American Airlines Ticket Agent: I would say its a great experience, but you have to be willing to work holidays, especially when youre first hired. Customer Support jobs | Customer Support jobs at Southwest - Customer Support Land a career with Heart. Ramp Service Representative, Reservations Sales - Mexico MTY children after 6 months of service, and 16 one-way travel passes each year for family and friends. Employee must have the ability to accomplish structural repairs. Responsibilities: New Career Supplement Search You must possess a high school naar Feel free to enrich both your personal and work life and hop on board! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Mei 2013 - Dis 20138 bulan. Processing and completing credit card baggage transactions at kiosks. And you will be doing reroutes for people that their flight was cancelled from your airline or any other airline. least 90 feet, read, write and speak the English language fluently and have vision correctable to 20/30 or better. When you would travel to places, you would also have reduced hotel rooms and activities you would want to do in those cities. They also perform baggage handling by using sophisticated and computerized baggage equipment. Reservation Sales representatives answer telephone inquires regarding fares, schedules, special services, and make reservations Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Utilize a variety of internal resources and systems, including during customer interactions. real person. To locate educational facilities with programs related to this position, search Aviaiton Schools. Avjobs.com is the number one resource for job seekers who are looking for a career in the aviation and aerospace industry. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more, Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage, Preparing tickets, determining fares and routing to assure passenger's travel needs are met. Read, write, speak, and understand English fluently. Assists passengers and customers who are in distress. Height American Airlines Jobs, Employment in Avendale, PA | Indeed.com two years of public contact experience and obtain a well-groomed appearance. + Greeting customers when they enter the airport or arrive in the ticket area, + Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures, + Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts), + Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces), + Troubleshooting kiosk technology issues to identify the source of issues or errors, + Communicating with IT about kiosk technology issues that require additional servicing, + Verifying that customers carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity), + Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk), + Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight), + Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time), + Accepting and activating customers self-tagged baggage at the activation station, + Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location), + Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies), + Refer customers to customer service agents when appropriate, + Performing clearance and verification of documents at kiosks, + Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area, + Assisting unaccompanied minors with boarding, deplaning, or other transportation, + Providing customers with gate information and directions, + Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports), + Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement, + Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings, + Adhere to government regulations (e.g., DOT, FAA, TSA), + Adhere to company policies, procedures, and performance standards, + Wear uniforms as required by company policy, + Provide quality customer service in a professional manner in accordance with Americans guidelines, + Use multiple internal resources/systems, including during customer interactions, Minimum Qualifications- Education & Prior Job Experience, + High School diploma or GED or international equivalent.