The Bureau will administer this expedited application review process consistent with the Order. How do I upload or submit proof documents? - Q Link Support Center You can get the EBB discount on your home Internet or cellphone bill only if you sign up. The SSN document must be one of the following: W-2 from within the last 2 years Prior year's state, federal, or Tribal tax return Social Security card SSA-1099 Recent Life Activity Recent life activity documentation (within three months): Current program eligibility or government assistance documentation Prohibited network use rules and other restrictions apply. To download and print out this pre-paid mailing label and send your proof documents by mail, follow these simple steps: Document Support To register with CORES, go to: https://apps.fcc.gov/cores/userLogin.do. How do I upload my proof documents online? This solves one of the primary problems the Lifeline program has created for needy Americans. The money goes straight to your ISP, which will deduct it from your bill every month until six months after the pandemic is officially over or, more likely, until the program runs out of money. Thats the only way we can improve. Below are various types of TPIV errors that a consumer may receive and documentation needed to resolve the errors. 1-888 321-5880, What is Lifeline 2023 Q Link Wireless. For more information, please watch this video. State Fees. Our network covers 99% of Americans! If consumers are mailing in documents, they should always include a cover letter with their application ID and name so that USAC can match their documents to their application. The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband service and connected devices. A broadband provider can be an ETC or a non-ETC, and could include cable providers, wireless Internet service providers, or non-traditional broadband providers like community-owned networks, electric cooperatives, or municipal governments. How do I know my proof documents were received? To provide USAC with more information about a consumers primary address, use one of the following methods: Several other documents are acceptable to resolve an AMS error. Providers that would like to verify household eligibility in the ACP through their own alternative eligibility verification process in addition to or instead of using the Lifeline National Verifier must submit documentation to the Bureau demonstrating how the process safeguards against waste, fraud, and abuse. See the coverage map on this website for a detailed map and check if service is available in your area. Need Help Logging In? We will be expanding to new areas in the future, so please check back with us soon. How long will it take to verify my proof documents? By sending your proof documents we are able to verify your eligibility and identity, and connect you to the Q Link Wireless network. The Infrastructure Act also directed the Commission to effectuate specified changes for the ACP, such as to program eligibility criteria and the program benefit amount, by the effective date, which the Bureau determined to be December 31, 2021. FCC rule change allows more than one free government cell phone per household. Please call us first! Today we go over what exact documents are accepted by the National Verifier. Your Guide to Lifeline's National Verifier | Get Approved Today Check out Is California LifeLine Right for You? Choose the Check Status option Having an ISA in place is a federal security standards best practice. The agency says Wifi Freedom USA is an imposter site that mimics the legitimate Emergency Broadband Benefit enrollment site, GetEmergencyBroadband.org. After you provide the required information and submit, CORES will generate a new FRN for you. Applications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. If a provider wishes to participate in other states where they are not an ETC, they need to seek Bureau approval for the other states. You can also complete the Household Worksheet online (this worksheet will be released later this month.) 4 0 obj On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. The National Verifier (NV) is Lifeline's centralized application system. to learn if you and your household qualify. Your email address will not be published. Broadband Provider Eligibility to Participate in the ACP. Consumers are only allowed one Lifeline benefit per household, not per person. If a consumer receives one or more of the errors listed below, they may submit the information under Documentation Required via mail to the Lifeline Support Center or online using the service provider or consumer portal. Social Security Number or Tribal ID Number, The name of the government or Tribal agency that issued the document, An issue date within the last 12 months or a future expiration date, Your first and last name or dependents name, To show documentation of income that does not cover a full year, such as current pay stubs, the documentation must cover three months in a row within the past twelve months, Prior years state, federal or Tribal tax return, Current income statement from your employer or a paycheck stub, Veterans Administration statement of benefits, Unemployment or Workers Compensation statement of benefits, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information, Government, military, state, or Tribal ID, Certificate of U.S. USAC uses the pin-drop to capture the coordinates of the consumers primary residence. This includes how the provider offered broadband service to end-users prior to submitting the application in the jurisdictions they are seeking approval and the specific requirements for either automatic approval or expediated approval. Please call us at 1-888-898-4888 if you have questions. Only persons who have been determined to be eligible by the USAC National Verifier should complete this Enrollment Form. Suite 200 FCC staff will contact you if additional action or information is needed to process your application. If you send your documents by fax or mail, please allow 10-15 business days. PDF Appalachian Wireless Affordable Connectivity Program (ACP) Enrollment Emergency Broadband Benefit (EBB) is a new benefit that provides unlimited minutes and data to low-income families or those who have been recently laid off or furloughed due to the COVID-19 pandemic. stream On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. Webcam: Log in to My Q Link to take a picture of your proof with a webcam. PO Box 9100 Additional explanations of these requirements are available in the Provider FCC Approvals Tab of this webpage. Here are all of the types we accept: Make sure the proof document you submit fully shows your low income. No, you can only submit one provider for approval per application. If youve forgotten your Account PIN/Application ID or havent received your application in the mail yet, you can fill out the information in one of the boxes below to check your status. The Commission established an expedited process where existing ETCs and other approved providers could elect to participate in the ACP and gain access to the necessary USAC databases being used to administer the EBB Program. Any broadband provider wishing to participate in the ACP must reference an FCC Form 477 filing demonstrating it provided broadband service or otherwise demonstrate it provided broadband service through certification and documentation submitted to USAC or the Bureau. AirTalk Wireless' Application Process: How to Upload Proofs After submitting your proof of documents, you may have some of these questions: 3 0 obj To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. To qualify for the Lifeline program and receive your FREE monthly service, youll need to provide proof of your Social Security number. If they wish to register a service provider website domain, that can be provided within the available National Verifier APIs (referenced in the National Verifier API Specifications document), service providers must provide them in the following format. Legal Center No, providers that are an ETC in the state or territory only need to file elections with USAC to participate throughout that entire state or territory. % )e2qt^IXK:Gv[LmqP:,DitftT\$&IYsm{ai-Ai'u(NVlD&&VxyZh\UEH7[u;kZxRuv4M}m wgDS!`8 5:4u %uH@#lu!|`UPlwf8 6 94{ec9{q\6 Provide a hand-drawn document that identifies the consumers primary residence by identifying the nearest crossroads (or mile markers), identifiable landmarks, and distance between the locations. What proof of low income do you accept? What Is National Verifier Number? - FAQS Clear It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. Login To Your Q Link Wireless Account - Q Link Wireless The FCC Lifeline program can provide reduced-cost or even no-cost internet access. Avoid sending any dark or blurry copies or pictures. Let us know if you liked the post. Information on how a service provider can integrate the National Verifier into their existing business models is available within theNational Verifier API Specificationsdocument. Only emancipated minors can qualify for Lifeline under the age of 18. For your convenience, we provide a fax cover sheet for you to print out and submit with your proof documents. When an address validation is not verified through any of the National Verifiers automated data sources, the consumer can submit documentation to resolve the error. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. 2023 Q Link Wireless. Must show your name or your dependent's name. Consumers must be at least 18 years old to qualify for Lifeline. Any of the following documents are acceptable: We accept several types of proof of ID. The API ID(s) they would like to register for National Verifier API production access.