The Peacock X1 app worked well initially but the captions appeared, possibly after an update to the app, and now shows are virtually unwatchable! In addition to the situations mentioned above, the text can be useful if you cannot disturb the silence in the room while watching a video, or, on the contrary, theres a lot of noise around and you cannot hear anything. You will be able to see different options. There are several types of subs on different video hosting sites: embedded and external. if on the X1 set top box app, after the actual show begins not the commercial, press down and then left to the icon that looks like a cartoon's speech bubble. I can definitely understand the frustration if you aren't able to turn off closed captioning and I would be more than happy to help. While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Can you try the following steps to see if you can turn them off? @ComcastJessie That doesn't work---With Xfinity you can't 'scroll down with the Peeacock app to get rid of closed captioning. Solution. 1 Click the Xfinity button. If you're still having trouble removing the CC on Peacock, you may need to contact customer service for assistance. Guest. Pull up to see the playback options using your finger. If you do not see the changes immediately, do not stress. Change text size, font, color and add background. Get it here: https://chrome.google.com/webst. ), people sounds (Over here Dave, Jump, etc. You need to open the Peacock App and then click on Settings. I believe this is a bug in the Peacock X1 app which has been present since profiles were introduced. . Additionally, users can try to select videos that are less likely to require captions, such as those with minimal dialogue or those in which the dialogue is spoken clearly. Some remote controls have a button that allows you to turn off the closed captioning feature. Please fix this Captioning problem - I am having the same issue while trying to watch TV series. now while watching an on demand show or live press the down button on the remote and then the left button on the remote to the rectangular icon of a spoken word and when it is yellow, press the OK button and select your options (for example "subtitles" = English. One way is to go into the settings for the show you're watching. How to turn off closed caption on Peacock? Peacock can be a little different when it comes to turning that feature off. Solved: How to turn on closed captions on Peacock TV - Roku Anyway, now I know how to turn off closed caption on peacock, thank you, I like subtitles, but sometimes I want to turn it off. Couldn't agree with you more. From the closed caption sub-menu, find the option labeled "CC Off," "Disable Closed Captioning" or any variation of these titles. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. How do you turn subtitles or closed captioning on and off on Peacock? And because Peacock TV may suit your preferences, you may find it difficult to buy and start using it, and you may find the subtitle setting a bit tricky, too. Steady rain in afternoon. Unplugging your TV box from the wall plate (not the back of the box), waiting 60 seconds, then reconnecting the power cord, will reset your TV box and force an update to push through. This does not effect our editorial in any way. And it's still captions read more. Navigate to the Subtitles button using your remote and choose whether you want to turn them Off or On. 22,035 satisfied customers. Check your television's menu options. comment sorted by Best Top New Controversial Q&A Add a Comment [deleted] Additional comment actions. It will largely depend on the device you are using. Copyright 2023 Themescene.tv Terms & Conditions Privacy Policy Do Not Sell My Personal Information Contact us, How To Turn Off Closed Captioning On Peacock Complete Guide. You can decide to disable Caption or customize the feature. My husband turns on closed captions so I can sleep and I have to go through all the steps to turn them off when I want to enjoy my shows. When the video on Peacock TV starts playing, press the, When the video playback options appear, navigate with the remote to, Your screen will show various options. Open the "Android Peacock TV app" and launch the content you want. Learn how to turn on or off the Closed Captioning feature on the Xfinity Stream app. I get to the button in lower left that says sub titles are off but I cant seem to change it to on. Copyright 2021 Splaitor Company. I am having the same problem and that did not work. If you see the letters "CC" on the right side of the screen, go there to toggle the closed . If the subtitles dont load, make sure to refresh the browser and check again. It wasn't and issue until I had to actually create an account. Hello! OK- that finally worked, let's see if it holds. Click on the Select button on your Apple TV remote, Several options will pop up on your TV screen. SUBSCRIBE TO THIS CHANNEL! They can be of any size and color. How to set up Closed Cpationing on Vizio TV? That, or the major bug fix which should be proceeding apace. In addition, have you followed the instructions above on trying to remove that option? "Another way to turn off closed captioning is to go into the app's general settings. One of the best things about streaming platforms like Peacock is the option to stream on different devices. It will turn yellow when you hover over it. High of 59 . The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. High of 59 . While watch a show hit center button, left arrow then down arrow. User interface updated. Me too- I want to watch Olympics without captioning, please fix! If not, then you can disable closed captions through the steps explained in this brief. I cannot seem to find anyplace to select it on Peacock. Select the text bubble icon. Its usually displayed at the bottom of the image so as not to obscure what is happening, but it can also be displayed in the center or anywhere else (although this depends on the format). http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Please make sure the navigation bar is selected and scroll to the left to the Text Bubble icon. This is easy in Peacock if you are familiar with the steps to take. The issue was on Peacock's end. @edwardp That is so wonderful to hear! Peacock TV Review - Streaming Got Better in 2023? Press "OK" to toggle the feature to "On" or "Off". Press "Menu" on the Comcast remote. Then wait 30 seconds BEFORE getting out of that setting. Just find the right menu in the interface of the website and you can customize your movie viewing experience.