The National Cremation Society has helped over 160,000 families honor their loved ones. Also, Mary in the Katy office was very helpful in seeing that my account was in proper order at the national office. As soon as we received the merchandise associated with this contract we decided to cancel the entire transaction. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On Jan. 21, 2022, I canceled my burial contract with National Cremation Society, in writing and delivered it to the Oviedo office in person. If you want to know the truth, check the postmark on the cancellation letter. The National Cremation Society has helped over 160,000 families honor their loved ones. Consider becoming a member to receive a special discount and record your preferences, alleviating stress for you and your family. BBB is here to help. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. You need to remove the name and address as requested twice before. Amanda was kind, her communications were sensitive and always on point. . Send me my Free copy of the Book The Truth About Cremation, The secrets they don't want you to know. Cremation Society of America - MapQuest This company gets 5 stars because they provided excellent customer service to my family and I. I mostly dealt with Amanda who I cannot recommend enough, and also Raymond! I would not recommend this company to anyone! Thank you so much Amanda. If these people won't even take the time, care, and consideration to remove deceased individuals from their mailing list I can't imagine how they actually take care of your loved one. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. The counties we serve are: Clark, Cowlitz, King, Kitsap, Lewis, Mason, Pierce, Snohomish, Skagit and Thurston. He was highly professional and thorough. My error. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. PDF Membership Guide & Price List Never got my name wrong and never called my mom my father!!! There was a slight problem when my sister abdicated her designated role to me, and it seemed Marianne became annoyed. Their locations are usually small retail shops in larger cities, as opposed to full-service funeral homes that can offer spaces for gatherings. There is no excuse for poor customer ********************** for the living or the dead. Neptune Society spoke to the complainant (****) and provided details and the next steps to resolve their concerns. They make sure families receive the benefits they deserve. BBB Business Profiles are subject to change at any time. We bind, break, and destroy all of their ill will, evil intents, and antics in the Name of *********************** and by the Power and Authority of the Blood of ***********************. I did leave her an informative email on the spelling of my mother's name. I highly recommend CSA. We have an agreement in regards to the resolution and the resolution is in progress. In just a few easy steps, plan and pay for your cremation arrangements. Prepaid Cremations | Dignity Memorial Overall our experience with NCS and Marianne was fine. The florists near American Cremation Society experience a wonderful and diverse collection of wreaths, arrangements, and baskets to help share your empathy for the family. All of the decisions are done online. Marie is very helpful and also kind. Tacoma Cremation Services | Crematory | Cremation Society WA It was some time later I remembered about the cremation p!an. I was told, Again that I should have called them first. I would use their services again. National Cremation can help you with both pre-planning and immediate. This feature provides the family of the deceased a15-20 minute viewing The price of the "Bundle" was $499.00 According to the contract, I had 30 days to cancel. Now, almost 6 weeks later we are still waiting for the mailing label and the reversal of the credit card charge. At this point I would like all the money that was automatically withdrawn from my Wells Fargo checking account returned to me. They also mentioned transferring my husband's body to ****sboro to a company of there's which is about an hour away from my home. I hope you can assist.. The mailings are addressed to ****** ** *****, ***** ****** **, Land O Lakes, FL 34637 Cremation Cost Become A Member Only Pre Plan & Become a Member (If Needed) Immediate Need Arrangements How We Can Help Why Choose Us We are the oldest and largest Cremation Society in the state. We had to email and talk to numerous Neptune representatives without any action. Neptune Society has reached out to the complainant via phone. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Her customer service was impecable. Upgrade now. Date of Death: Saturday, April 15, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Gerald Leon Hogan Date of Death: Friday, April 14, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Barbara Ann Guethling Date of Death: Thursday, April 13, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Joseph John Bodell Not sure how I return the boxes they sent and get my money back. Frances is (feminine) and Francis is (male). And by your lack of empathy and attention to detail on a simple act of updating marketing names all you are proving is that you aren't a reputable company and solely exist to profit off of people's grief. Not Happy with Current Cremation Provider? I highly recommend Cremation Society of America and will use them again in the future. There was no answer but National Cremation Service was able to leave a voice message this time. It was due to my error and wanted to correct mistake. My husband and I purchased a cremation plan and made payments until it was paid off. Get buying tips about Cremation and Funeral Services delivered to your inbox. On February 13, 2022, only 4 days after meeting with Eric ******, the Pre-Arrangement Advisor, I called and talked with Jonathan Barbe, the Sellers Authorized Representative. Online Planning | Cremation Society of Indiana Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami Cremation Society of America We value your privacy. Welcome to National Cremation Trusted to help thousands of families with their final needs every year since our founding, over 40 years ago, is your expert provider of immediate-need (time of death) and planned-in-advance cremation services. National Cremation Society has been in contact with the complainant in regards to the resolution of their concerns. On January 18th we purchased a service contract from Neptune Society ******************** for my wife. I called Terry and she said, yet again, that they had picked up my father's body. I'm not asking for anything I don't deserve. At CSA, we simplify the cremation process by allowing our families to arrange cremations 100% online. I talked to ***************** ************ at Neptune and she says she has done all she can, that it is up to the providers of the boxes to ************* out. CANA members believe that cremation is preparation for memorialization. Valpak is at the heart of communities across America, helping people save . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Contact us today or visit our website to learn more about our cremation & burial services.