The link Forgot username/password? is located underneath the Log In button. I use the chat often but if I'm in a hurry it's by far easier to call. American Express Customer Service Contacts - Elliott Report I will be pulling my money out and cancelling my cards. Corporate Sustainability. 15-digit Card Number. Here is an outline of the fees that you will see and what types of actions will incur them. Amex Serve is a terrible company and all they do is lie to customers. WalletHub editorial content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any company. Customer service said, "Go back to the store" however Walgreen said they had nothing to do with it. A credit check, a minimum amount, or any additional fees are not necessary for the Serve financial account. Powerfully backing our customers, colleagues, and communities. Weve highlighted the ones that we think hold the most appeal for prepaid card users: Itll cost you just $1 each month to maintain your Serve account. Up to $3.95 in retail locations, $1 The action you just performed triggered the security solution. How do I Earn Membership Rewards Points? Then, choose how much to pay, when to pay it, and where the payment is coming from. American Express Phone Number Call American Express customer service faster with GetHuman 800-528-4800 Customer service Current Wait: 19 mins (15m avg) Free: Skip Waiting on Hold Hours: 24 hours, 7 days; best time to call: 8:30am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! A $2.50 fee is charged to withdraw cash from out-of-network ATMs. Please note that ATM operator fees may still apply. I filed the dispute. Serve American Express Prepaid Debit Account:US: Serve Pay As You Go Visa Prepaid Card:US: First Class Mail: American Express, P.O. Editorial Disclosure: This content is not provided or commissioned by the bank advertiser. Now they tell me 14 days to investigate. You cannot chat on iPhone. Dia Adams is a noted family travel expert and a real-life Mom of two teens in the DC Metro area. Check to make sure your browsers login account type is right before attempting a different IP address. I captured the screenshot. A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance. By avoiding the costly features of the account, you can have a completely free Serve experience. For customer service, tweet @AskAmex. To activate the online chat function and reach an Amex customer service representative, simply log in to your American Express account and click the blue "Chat" box in the bottom right corner. The banking industry helps stabilize and expand economies worldwide by emphasizing regulatory compliance and risk management. He said he had no record of it. Express Customer Service 1-888-397-1980 7am-12 Midnight EST, 7 days a week Express Credit Card Customer Service 1-800-201-4955 (TDD/TTY 1.800.695.1788) Monday - Saturday 8am-9pm ET Automated system available 24 hours, 7 days a week Public Relations 1-800-934-4437 MAIL Express Customer Service 1 Express Drive Columbus, OH 43230 You can get a personalized card by registering your account at Serve.com. I got the Serve American Express prepaid debit card to save me a little money in bank fees for when I need to pull money out from Thailand. If you need a prepaid debit card with no credit check, no minimum balance requirement, and no hidden fees, the American Express Serve card may be just what youre looking for. 36 complaints for American Express Serve. Uploaded the signed dispute forms and receipts. The fee for cash reloads varies by retailer but its never more than $3.95. Log-in to simply check your Available Balance and review the details of all of your recent and current. She has contributed to numerous online outlets, including U.S. News & World Report, and more. 2,552 talking about this. Funds should be distributed to more Cardholders. There is no cost to register for a new account online. This site may be compensated through the bank advertiser Affiliate Program. You can also make a payment through the American Express mobile app or by mail. Note that the American Express Serve card is not a credit card. New Water Service Connections | Denver Water / Identification v. t. e. A public utility company (usually just utility) is an organization that maintains the infrastructure for a public service (often also providing a service using that infrastructure). Opinions expressed here are authors alone, not those of the bank advertiser, and have not been reviewed, approved or otherwise endorsed by the bank advertiser. Also I think the call center's from another country. Theres no charge for card replacement for any reason. Few dollars here. Cloudflare Ray ID: 7c0b861eafe16f41 The Serve has many of the same features as the Serve Cash Back, but it also offers 1% cash back on all purchases, which is unusual for prepaid cards. Finish. Replacing SM with chat was bad enough, but they don't have any way for you to print/save the chat log. American Express US based customer service number - myFICO Forums - 4268897 Hi Is there a number I can call and talk to an live person here in the US? How can we help? This is the only one of the three that can be used without incurring a monthly fee if you meet the direct deposit requirements, so it is the best option for someone who is trying to reduce the amount of bank fees that they are paying. Pay your bills directly from your Serve account either online or via the American Express Serve App. After entering the chosen payment amount, click Pay. We value your privacy. The Serve card is a prepaid debit card sponsored by American Express. Yesterday, I asked the chat rep if I had previously had AMEX Delta Gold or Platinum cards. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. The procedure is pretty much the same when you use the American Express, to pay your bill. This answer was first published on 11/23/20 and it was last updated on 04/14/23. This thread is . That money was my living money for the month. American Express Serve Prepaid Card 2023 Review | MyBankTracker No problems with the first few transactions. When I spoke to a suppose manager in the disputes dept she just kept reading a script off her computer and said no credit will be issued. Opinions expressed here are the authors and/or WalletHub editors'. Account spend limits apply. Macy's Customer Service | Home Help Center Orders View My Orders What Is The Status Of My Online Order? The helpfulness of a financial advisor's answer is not indicative of future advisor performance. It's a inside job and I will never use them or Jackson hewitt again. For our top credit cards of the year: Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Free Shipping Over $200 Free Returns for 45 Days Need Help? Serve on the App Store Standard message rates apply. This website is using a security service to protect itself from online attacks. If you want to save up for a big purchase or a weekend getaway, you can park extra cash in your reserve account until youre ready to use it. Just be aware that it can take up to six business days for checks deposited through the mobile app to be credited to your account. Copyright 2023 Consumers Unified LLC. This site may be compensated through the bank advertiser Affiliate Program. American Express Serve is a prepaid, reloadable debit card that can be used virtually anywhere American Express is accepted. American Express Gold Card. Access account information 24/7. Was on the phone for over 3 hours. Once youve created your account, your American Express Serve card will be mailed out to the address you used to register.