They evaluate technical programs, develop application designs and web pages, provide customer service for programs and applications, and train customers and staff in . In Apple Retail, we help each other grow within our roles and beyond them. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. questo messaggio, invia un'email all'indirizzo Copyright 2022 Apple Inc. All rights reserved. You can set the standard for Apples unique style of service through words and action. Technical Specialist Resume Example - livecareer Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. To view your favorites, sign in with your Apple ID. 88 Apple Specialist jobs available on Indeed.com. And thats our greatest strength. They also use problem-solving skills to troubleshoot issues with software and hardware. an. questo messaggio, invia un'email all'indirizzo This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. Youll need to be flexible with your schedule. Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations and work with software and hardware. Lamentamos pelo inconveniente. But you also know how to turn mild customer curiosity into intense interest and ownership. Tom helps people discover the endless possibilities of what they can do with Apple products. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Lamentamos After customers purchase our products, youre the one who helps them get more out of their new Apple technology. He also considers it a bonus that, while hes teaching others, he picks up new bits of knowledge along the way. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Ci Roles include Creative, Technical Specialist, and Genius. They must also have excellent customer service skills. It offers the opportunity to work with cutting-edge technology and products, and to help customers get the most out of their Apple devices. Proven experience in sales and technology solutions, as well as in developing customer loyalty. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. message, please email Both full-time and part-time jobs are available. Find available Technical Support and Customer Support roles Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. envie um e-mail para They will also learn about the software and hardware they will use on a daily basis. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. per informarci del problema. Copyright 2023 Apple Inc. All rights reserved. Learn more about your EEO rights as an applicant (Opens in a new window) . Through my experience as a Technical Specialist, I grew to realize how much I enjoy working with technology and switched my major to computer engineering. We're creating something magical for the person who uses it. Apple Specialist Job Description: Salary, Duties, & More Get startedand submit your resume. Apple is an equal opportunity employer that is committed to inclusion and diversity. Product specialists monitor all aspects of a product lifestyle, including their long- and short-term development and marketing. Apple is a drug-free workplace. Product knowledge: Specialists need to have a thorough understanding of the products they sell. Youre a natural problem solver with a passion for technology and a knack for connecting with others. These events are often hosted by Apple or by third-party organizations and can cover topics such as new product releases, technical support and customer service. Find available Apple Store Support roles You even give. I interviewed at Apple (Sydney) in Feb 2023 Interview 15 minute phone call. By becoming an Apple technical specialist, you can set yourself apart from the competition and find success in this growing field. You may be communicating with customers over the phone, in person or through email. Apple is a drug-free workplace. Toms enthusiasm for connecting with others has given him a bit of a following. With that foundation, your passion and values will drive you forward. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Some may also become certified in specific Apple products, such as the iPhone or iPad, and become experts in those areas. Serene believes that her stores leadership has been instrumental in her ability to envision a long-term career at Apple after graduation. I get the benefits of an office community from the relaxing environment of my home. AU-Technical Specialist - Jobs at Apple (AU) When a customer calls for help, you quickly assess their situation. To view your favorites, sign in with your Apple ID. Culver City, CA. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. At [CompanyX], we rely on our Apple Specialist to be the expert on all things Apple from hardware to software to accessories. Introduce yourself, and well get in touch if theres a role that seems like a good match. Careers at Apple Having joined several of Apples Diversity Network Associations, shes cultivated relationships with other managers around the world and applied what shes learned to her work. I get to work in a field Im passionate about technology and help people use Apple products to pursue their own passions. Ability to work independently: Independent work is a necessary skill for technicians to have. William, Apple Store SpecialistShanghai, China. Retail Tech Support - Careers at Apple - Apple (CA) While there are thousands of At Home Advisors around the world, Apple does a great job keeping us all connected. We're committed to being your source for expert career guidance. United States Department of Labor. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. Everyone brings something different to their work, and Tom brought creativity and technical experience. With experience, they may move into positions such as technical support, sales, or training. In the store, we have this wonderful approach to the customer experience called Lets find out together. I love how each conversation begins a shared interest in learning something new. Learn about the duties, responsibilities, and skills for A Technical Specialist . You have excellent time management skills and can make decisions quickly. Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strategy, and Program Management. Si continas recibiendo este mensaje, infrmanos del problema Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Training & Experience: Apple specialists receive on-the-job training from their new employer after they are hired. And this team helps make sure that relationship thrives. United States Department of Labor. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . As devices become more complex, so too does the software that runs them. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Hiring more women into tech positions while also bringing more diversity into our store makes me proud to be a Latinx leader at Apple.. As a busy new mother, Arlinda had very specific job criteria in mind. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. To be successful as a technical specialist, you should demonstrate expertise in software and .
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